Customer Stories
How World Travel Service Transformed Group Air Bookings: 700% Faster with 97% PNR Success Rates
World Travel ServiceSummaryChallengeSolutionOutcomeWhat's NextWorld Travel Service is a leading global travel management organization that supports corporate travel, meetings, and events through technology-driven solutions. With a strong emphasis on scalability,...
How MGME transformed group air travel: 50% faster, 50% leaner
Introduction & BackgroundSummaryChallengeSolutionOutcomeWhat's NextMGME is a full-service event planning agency delivering strategic, high-impact experiences worldwide. From creative and production to logistics and travel, MGME partners with corporate clients to...
Atlas Scales Customer Service with AI Automation: Boosting the Traveler Experience with 94% Offer Adoption and 7X Faster Request Processing
Introduction & BackgroundSummaryIndustry challengesSolutionOutcomeAward-winning Atlas Travel & Technology Group is headquartered in Marlborough, MA. Founded in 1986, the company brings Atlas Travel, Prime Numbers Technology, and ATHome together under one...