Release Notes Features: Agent App Rebranding:Began rebranding Agent App to Agent Experience Seatmaps on Jeni:Improved seatmaps functionality on Jeni Decline reason sorted:Sorted decline reasons to be alphabetical , added additional reasons Bug Fixes: Policy...
Atlas Scales Customer Service with AI Automation: Boosting the Traveler Experience with 94% Offer Adoption and 7X Faster Request Processing Table of contents Introduction & Background Summary Industry challenges Solution Outcome Introduction & Background...
Release Notes Features: Ampliforce Custom Field SupportAdded support in Ampliforce to absorb custom fields Classification Updates:Added more classification enhancements to improve accuracy Sabre Availability:Added availablity checks for Sabre Additional Airports...
Release Notes Features: Cvent Registration Type SupportAdded support for passing through registration types in Cvent Direct to traveler takeover:Added support for agents to take over itineraries in direct to traveler mode Jeni Enhancements:Removed unnecessary filters...
Release Notes Features: Worldspan Profile Fetch:Added functionality for Worldspan to update profiles Jeni – Options Loading Screen:Added messaging to indicate what the system is loading as travelers wait. Save State:Booking arrangements will now save in Jeni...
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