AMGiNE – Features Released to Production
- JENi: New Feature – Modify Intent – AI Conversational Mode
- New feature to allow AI conversational mode in the Modify Intent Screen
- This option is configurable at the branch level.
- Users can now enter requests such as: ‘Change outbound date to 03Sep’
- Admin Tool: New Feature – Ability to add Branch expiry dates
- Ability to set a future expiry date for a branch
- Upon expiry, branch status is set to ‘inactive’ and the branch is removed from branch drop down lists
- Agent Experience filters will no longer display the branch
- Branches can be re-activated at any time if necessary
- JENi: Guest workflow – Known Traveler Number – Country of Issue – list
- In the check out screen, for Know Traveler Number, the country of issue field has been changed to a drop down list of only US and CA as the program is limited to these two countries.
- Custom Fields: New variable for Flight LLF-Lowest Logical Fare
- Custom Fields now supports the option to record the LLF value in the PNR
- The LLF value can be calculated as the lowest available fare or the lowest available fare excluding certain airlines. (eg. F9 frontier)
- The LLF value can be added to the PNR in any required remark format
- GDS: Amadeus – Custom Field support for updating Name Reference
- Ability to update name reference information in the Amadeus PNR
- Email Processing: Issue Resolution – processing delay – attachments
- Resolved an issue where requests with an attached file would stay in received state for 5 minutes before transitioning to drafted/drafting failed
- JENi: Issue Resolution – Navigation
- Resolved an issue where Sticky Breadcrumbs navigation was stopping user from accessing AI Filters for Hotels