|
Amgine Platform Capabilities |
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|---|---|---|---|
|
Capability |
Standard |
Premium |
Enterprise |
|
Traveler Management |
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|
Itinerary Review |
|
|
|
|
*Cancellations and Exchanges |
|
|
|
|
*Traveler Preferences |
|
|
|
|
Agent Management |
|||
|
Itinerary Review |
|
|
|
|
*Cancelations and Exchanges |
|
|
|
|
Policy Management |
|
|
|
|
Support |
Documentation |
12 Hours / Day |
*24 Hours / Day |
|
Workflows |
|||
|
|
|
|
|
|
*SMS |
|
|
|
|
*Web Messaging |
|
|
|
|
Content |
|||
|
Air |
|
|
|
|
Hotel |
|
|
|
|
Car |
|
|
|
|
Rail* |
|
|
|
|
Ground Transport* |
|
|
|
|
Integrations |
|||
|
Amgine APIs |
|
|
|
|
GDS |
1 |
2 |
Unlimited |
|
Workflow Management (SFDC, Front, etc.) |
1 |
2 |
Unlimited |
|
AI Assistance |
|||
|
Intelligent Rankings (requires traveler profile) |
|
|
|
|
*Image Support |
|
|
|
|
Missing Information |
|
|
|
|
*Direct to Traveler |
|
|
|
|
Misc |
|||
|
Custom Branding |
Logo Only |
|
|
|
Roadmap Priority |
|
|
|
|
SLA |
< 20 Minutes |
< 10 Minutes |
< 10 Minutes |
