Release Notes

Keep up-to-date on our latest product changes as we continue to improve.

June '25

May '25

April '25

February '25

January '25

December

June 19

Release Notes

Features:

  • Updated user interface with new design and layout enhancements – Jeni 2.1

    • Jenny 2.1 is a significant update to our existing travel booking system (Jeni 2.0) – it includes several key improvements that include

      • Improved flight screens with clearer UI and functionality 

      • Enhanced hotel and car booking interfaces

      • Improved performance when displaying fares for the first 10 selected flights 

    • Updated validation logic for Known Traveler Number field to support alphanumeric input

    • Enabled display of corporate rates

    • Added new API endpoint to generate Client ID and Client Secret for travel management companies (TMCs)

    • Separated API endpoints to distinguish between intent-based and conversation-based flow

    • Proof of concept to support itinerary creation via messaging platforms like WhatsApp and Slack

    • New configuration option for administrators to make the “Preferred” scoring parameter optional

    • Added support to include Policy Rule IDs and group identifiers in policy-related responses

    Bug Fixes

    •  Itineraries now refresh correctly if accessed after extended periods

    •  Queue processing now correctly applies the appropriate PCC

    •  Traveler profile information no longer required when already available from the request

      June 06

      Release Notes

      New Features
      – Feature to allow a Profiled Traveler to send in requests from CVENT
      – Feature to allow a request to be sent in via EMAIL from CVENT.
      – Feature for supporting Multipax for Sabre

      Bug Fix
      – Resolved an issue where an itinerary would not open in Jeni if more than 12 hours had passed.

      May 29

      Release Notes

      New & Enhanced Capabilities

      • Policy transparency – Users can now open any policy rule directly from a trip by passing the Serviced Entity and Policy IDs.

      Fixes & Stability

      • Corrected supplier-code selection when only corporate rates are configured (no airline contracts).

      • Event-management integration (Cvent)

        • Eliminated duplicate requests when a registrant is removed and added again.

        • Guest traveler names containing non-alphabetic characters no longer block bookings.

      • Bundled-rate budgets now calculate and apply accurately every time.

      May 15

      Release Notes

      New Features

      • Expanded airline retailing support for seamless direct-connect bookings.

      • Agent  filter to instantly see which team members have touched an itinerary.

      • Passenger-name search for faster trip information look-ups.

      Fixes & Enhancements 

      • Eliminated the rare infinite-loading screen after version updates.

      • Corrected fare-policy calculations for consistently accurate compliance results.

      May 1

      Release Notes

      Features:

      • Feature to add support for Agent Queues
      • Feature to add support for Agent Experience name customization for Agents.
      • Feature to populate Subject field with Lastname/Firstname.
      • Feature to allow Agents to seleect and view multiple SEB in Agent Experience.
      • Feature to add Passenger Name in itinerary list for Agent Experience
      • Feature to explicitly ignore defined guest fields for Guest

        Bug(s)
      • Bug fix where users with TMC Admin and Agent privileges could not upload files for Bulk Upload
      • Bug fix to support NDC bookings

      April 24

      Release Notes

      Features:

      • Feature to implement minimum connection time in intent
      • Feature to restrict DOB of a traveler under 18 years Feature to Auto suspense itinerary for Direct to Traveler if the pin is out of policy
      • Feature to add Custom Messaging for itinerary in Jeni when the the itinerary options are out of budget
      • Changed the Time to Live for itineraries from 10 days to 21 days

      Bug Fix
      Fix for changing the wording in Booking Confirmation to not include “Your trip has been booked”

      April 10

      Release Notes

      Features:

      • Feature for  when Classification Only requests come in and if it is Not Travel Related then send it to the DPA for Verification and suspense all other Classified requests
      • Feature  to allow Dash and Period for First/Middle/Last Name
      • Feature to hide the budget bar when the flag for Show Pricing is enabled
      • Feature to ingest encrypted credit card and add it to PNR as a FOP (Form of payment)
      • Feature to include Non-Stop parameter to all default flight searches
      • Feature to support creation of different itineraries when the travelers in the same request in CVENT has different flight locations
      • Feature to enable Availability for Sabre customers
      • Feature to restrict AND items to the type of root element in Policy Tool

        Bug Fixes
      • Bug fix for when Agents were not able to select a different traveler in edit mode
      • Bug fix to change the error message in Growl to not show Amgine

        March 27

        Release Notes

        Features:

        • No Plane Change:
          Accuratly indicates when a layover does not require a plane change
        • LLM Enhancemnts:
          Added improvements to our LLM model
        • Store multiple PQ:
          Added ability to store multple PQ to the PNR

        Bug Fixes:

        • Multistops showing incorrect country code:
          Fixed bug where multi stops had an incorrect country code 

        March 13

        Release Notes

        Features:

        • Agent App Rebranding:
          Began rebranding Agent App to Agent Experience 
        • Seatmaps on Jeni:
          Improved seatmaps functionality on Jeni
        • Decline reason sorted:
          Sorted decline reasons to be alphabetical , added additional reasons

        Bug Fixes:

        • Policy Validator:
          Fixed some bugs in the policy validator