Release Notes
Keep up-to-date on our latest product changes as we continue to improve.
May '25
February '25
January '25
December
November
May 1
Release Notes
Features:
- Feature to add support for Agent Queues
- Feature to add support for Agent Experience name customization for Agents.
- Feature to populate Subject field with Lastname/Firstname.
- Feature to allow Agents to seleect and view multiple SEB in Agent Experience.
- Feature to add Passenger Name in itinerary list for Agent Experience
- Feature to explicitly ignore defined guest fields for Guest
Bug(s) - Bug fix where users with TMC Admin and Agent privileges could not upload files for Bulk Upload
- Bug fix to support NDC bookings
April 24
Release Notes
Features:
- Feature to implement minimum connection time in intent
- Feature to restrict DOB of a traveler under 18 years Feature to Auto suspense itinerary for Direct to Traveler if the pin is out of policy
- Feature to add Custom Messaging for itinerary in Jeni when the the itinerary options are out of budget
- Changed the Time to Live for itineraries from 10 days to 21 days
Bug Fix
Fix for changing the wording in Booking Confirmation to not include “Your trip has been booked”
April 10
Release Notes
Features:
- Feature for when Classification Only requests come in and if it is Not Travel Related then send it to the DPA for Verification and suspense all other Classified requests
- Feature to allow Dash and Period for First/Middle/Last Name
- Feature to hide the budget bar when the flag for Show Pricing is enabled
- Feature to ingest encrypted credit card and add it to PNR as a FOP (Form of payment)
- Feature to include Non-Stop parameter to all default flight searches
- Feature to support creation of different itineraries when the travelers in the same request in CVENT has different flight locations
- Feature to enable Availability for Sabre customers
- Feature to restrict AND items to the type of root element in Policy Tool
Bug Fixes - Bug fix for when Agents were not able to select a different traveler in edit mode
- Bug fix to change the error message in Growl to not show Amgine
March 27
Release Notes
Features:
- No Plane Change:
Accuratly indicates when a layover does not require a plane change - LLM Enhancemnts:
Added improvements to our LLM model - Store multiple PQ:
Added ability to store multple PQ to the PNR
Bug Fixes:
- Multistops showing incorrect country code:
Fixed bug where multi stops had an incorrect country code
March 13
Release Notes
Features:
- Agent App Rebranding:
Began rebranding Agent App to Agent Experience - Seatmaps on Jeni:
Improved seatmaps functionality on Jeni - Decline reason sorted:
Sorted decline reasons to be alphabetical , added additional reasons
Bug Fixes:
- Policy Validator:
Fixed some bugs in the policy validator
March 7
Release Notes
Features:
- Ampliforce Custom Field Support
Added support in Ampliforce to absorb custom fields - Classification Updates:
Added more classification enhancements to improve accuracy - Sabre Availability:
Added availablity checks for Sabre - Additional Airports addedr
Bug Fixes:
- Seatmaps Fixes:
Fixed issue where lavatory would show up as an available seat - Budgets Messaging:
Added a message when no options available for the budget - Cvent Guest missing DOB:
Fixed issue where the DOB wouldn’t pull for guest travelers
February 7
Release Notes
Features:
- Cvent Registration Type Support
Added support for passing through registration types in Cvent - Direct to traveler takeover:
Added support for agents to take over itineraries in direct to traveler mode - Jeni Enhancements:
Removed unnecessary filters and moved consent box to more conspicuous location
Bug Fixes:
- Policy time constraints:
Fixed issue where set date cannot be set with an equal parameter - Jeni Mobile:
Removed extra blank screen in leg selection - Corporate Rate Pinning:
Fixed issue where multiple pins were created when corporate rates were used
January 24
Release Notes
Features:
- Worldspan Profile Fetch:
Added functionality for Worldspan to update profiles - Jeni – Options Loading Screen:
Added messaging to indicate what the system is loading as travelers wait. - Save State:
Booking arrangements will now save in Jeni when leaving the page. It will return to previously selected items. - Seatmaps Visual Improvements:
Added several visual improvements to the seatmaps experience
Bug Fixes:
- Jeni Redirect:
Fixed issue where traveler was not redirected to summary page after flight selection - Jeni Guest Information:
Fixed issue where guest information would show for profiled travelers - Cvent Duplicate:
Fixed where Cvent would cause a duplication and crash in the system
January 10
Release Notes
Features:
- Budgets:
Added the ability to provide a budget in Agent App and TST. TST has the option to not display pricing. - Seat Maps (Non Paid):
Added a Seat Map selection option for non-paid seats at the book in GDS page. If data is not available, a seat map preview will show. - Availability:
We now perform a seat and price availablity check prior to booking in the GDS. If availablity or price has changed before thresholds, other options will be given - Multi Passengers (Guest):
Added the ability to add guest information for multiple passengers in a PNR - Airport Selection:
Added more support for some airports in GDS systems
Bug Fixes:
- Guest information visual error:
Fixed visual bug where button would appear over guest input fields - Policy Tool:
Fixed issue where policies were overlapping